Lessons Learned
/So much about this strange time is so difficult to navigate because these waters are uncharted. We haven’t been in this place before, and we cannot imagine what comes next.
Across a million homes we feel alone, at loose ends, even lost. It is hard to know with confidence what tomorrow will look like, let alone next year. So far, we have only questions: How well will our community function in all its aspects when we come out the other end of this tunnel?
A crisis is a stress test, both of leaders and of social systems. Strengths and weaknesses are revealed in each, but also how to make a city stronger.
Even as the coronavirus runs its course through Tennessee, there are seeds of ideas that offer reason for hope. The central question is this: What lessons will we learn that will make us better prepared next time?
There are already learnings we can draw from this crisis, if we will. I am not referring only here to the halting public health responses of some hesitant government officials as this pandemic rose up – though there are lessons aplenty there – but rather to the broader capacity of citizens together with policymakers to draw lessons and make real progress out of all we have experienced.
We need a careful inventory now of lessons we have learned the hard way this time. How might our social systems have been better prepared?
We know, for instance, that these topics are among those that will need some focused attention:
· What do children, parents and teachers really need to continue with education when the school buildings are closed. And all the children, mind you, not only those in homes blessed with internet connections and computers?
· How can the city’s infrastructure of essential nonprofit agencies – our social safety net – be fortified to survive and serve families who need them most? This is not just about money, but important lessons about collaboration, smart questions about consolidation, and more.
· What about the homeless, who live on the edge of life, and are least able to cope? Congregant housing especially doesn’t work when an infectious disease is raging. Some other cities are better at this.
· What do first responders need to be better provisioned?
· What about our elections, like the one coming in November? Coronavirus will likely still be in our communities then, and no one should have to choose between voting and fear of grave sickness. (Someone is going to have to explain to me better why Tennessee cannot manage to let voters vote by mail.)
Each of these raises serious but proper questions of policy, resources, technology, and distribution. In short, what we need in a sustained crisis episode is the ability to “work remotely” on a scale that is full and fair, whether in education or business or public service. And these lead to tough questions about technology spread, including access and costs.
What else would you add? Let’s call this our “Agenda for Next Time” and it ought to be comprehensive, because each item on it will constitute a new category of work to make ourselves ready. The key will be broad consensus, organization and collaboration between citizens and policymakers.
And who should lead this? It should be a broad civic exercise, not just a job for City Hall. The scope of this is more than a municipal agenda. Addressing it ought to engage much of the city, if not the Nashville region, because so many have witnessed what sudden disruption was like.
We also know this conversation across the city cannot be done in the usual way, with public gatherings in cafeterias and assembly halls, because we may not get to do those again for a while. But a smart application of new technology can help us achieve a comparable dialog.
Nashville knows how to do this.
The only wrong idea will be to let time pass and not see to this, failing to learn from this moment just because the virus has made us sick and so weary. But we need to make ready.
The hard truth is that another threat will come. The good news is we can strengthen ourselves for that day.
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2:00 PM Update On Sunday afternoon, Governor Cuomo of New York said this: “I don’t want to just reopen. We learned a lot of lessons here. Painfully, but we learned a lot of lessons. How do we take the lessons we learned, take this pause in life and say, ‘When we reopen we’re going to be better for it, and we’re going to reimagine what our life is, and we’re going to improve for this pause.’ What have we learned, how do we improve, and how do we build back better?… There is no return to yesterday in life. It’s about moving forward. ”